FAQ
Delivery Information
Delivery Areas
APKAMART delivers to more than 10000 pin codes across the country. We also deliver to USA, UK, Australia, UAE, Singapore, Malaysia and several other countries. For international shipping please drop us a mail at info@apkamart.com.
How will my order be delivered?
At APKAMART, your orders are delivered by professionals. This ensures that there is no loss or damage to goods at the time of delivery.
Delivery Charges
No Delivery Charges are applicable.
In case if you miss the Delivery
If you were not available to accept the delivery we will contact you for alternate delivery instructions. If we are not able to reach you then we will leave a note at your door with our customer contact number to reschedule the delivery.
Rescheduling of Delivery
For rescheduling, you can call us at 08696442220/08696443330 or email us at info@apkamart.com. We will try our best to serve you in the best possible manner.
Return & Refunds
How can I claim a refund?
We follow a 7 days return policy. In case you want to return the product you can contact us within 7 days of receiving the delivery to initiate the return. You can call us at 08696442220/08696443330 or write to us at info@apkamart.com to initiate the process. Once we receive the return request we would schedule a return pick up based on your convenience. The refund would be initiated once we receive back the product.
Two options are available for refund
1) Direct transfer into your bank account or a direct refund into your credit card/debit card.
2) The amount will be added into your Big Bucks wallet for a future purchase
The refund will be issued as per the option is chosen by you.
What are the Terms and Conditions for return/replacement?
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Products must be in their original condition
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Only unused, unaltered, unsoiled products will be accepted
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Replacements will be made basis availability of that product on the website
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In areas where the reverse pick up facility is not available (owing to logistics limitation) the customer will have to ship the return back to us. Refund will be made post the receipt of the product.